Clear expectations help counselling run smoothly. 

Cancellation Policy

Appointments may be cancelled or rescheduled with at least 24 hours’ notice prior to the scheduled appointment time.

Cancellations made with less than 24 hours’ notice, or non-attendance without notice, may incur the full session fee.

This policy is in place to respect both the practitioner’s time and the availability of appointments for other clients seeking support.

It is understood that unexpected circumstances and emergencies can arise. Where appropriate, discretion may be applied on a case-by-case basis.

If you need to cancel or reschedule your appointment, please do so via your booking confirmation email or by contacting the practice directly as soon as possible.

By booking an appointment, you acknowledge and agree to this cancellation policy.